Task at Hand:  Build the BIOS-certified contractor network in Connecticut as a scalable model — then expand it nationally and globally.

🔨 Phase 1: Build the Team – Connecticut First

Patrick’s immediate priority is to recruit, vet, and onboard BIOS’ Connecticut-based contractor network across all trades — plumbing, electrical, HVAC, framing, siding, finish, etc.

Key Deliverables in Phase 1:

  • Launch and maintain a BIOS Certified Contractor Program

  • Create contractor intake forms, onboarding playbooks, and SOPs

  • Establish field quality standards, accountability metrics, and pricing benchmarks

  • Coordinate with Scott and Steve on field rollout, including walk-throughs, scopes, and QA

🌍 Phase 2: Scale the Network – National → International

Once the CT network is up and running, Patrick’s next mission is to replicate that system across U.S. regions (New England → Tri-State → Mid-Atlantic, etc.) and then adapt it for international partners through BIOS’ global factory and housing partnerships.

Key Deliverables in Phase 2:

  • Regional onboarding toolkits (adjusted for licensing/regulatory differences)

  • Internal dashboards tracking subcontractor KPIs, project timelines, and region-specific cost data

  • Collaboration with factories worldwide to identify certified field installers in those markets

  • Field service playbooks translated and localized for BIOS international licensees/franchisees

📈 Does Patrick Build the Team and Then Manage It?

Yes — that’s the whole plan.

Patrick builds the team first in CT, defines the systems and standards as a repeatable framework, and then manages that growing network as BIOS expands into new geographies.

Over time, his role can evolve into:

  • VP of Global Field Services

  • Chief Contractor Experience Officer

  • Or Head of Field Operations – BIOS International

✅ Suggested Language for Team Page:

Patrick McCaffrey – Director of Contractor Relations & Field Services
Patrick is spearheading BIOS Homes’ contractor network, starting with Connecticut and scaling globally. After managing 300+ vendors nationwide in a prior role, he now brings that same rigor, heart, and hands-on leadership to BIOS. His job is to build a world-class team of contractors — not just to get homes built, but to create a field system that’s ethical, efficient, and scalable across countries and cultures. In short, Patrick builds the team, then builds the team that builds the world.